Leading Safety with the Brain in Mind
· DURATION: 2 Days face-to-face interaction · MAX ATTENDEES: 12
There is a serious flaw in how most companies think about safety. Many still cling to safety concepts dating back to the beginning of the Industrial Revolution. They rely on systems, structures and processes that had become outdated and obsolete in the "VUCA"-world (volatile, uncertain, complex, ambiguous) we work and live in.
In this trail-blazing 2-day masterclass specially tailored for executives, senior leaders and safety professionals in industry, we integrate new insights from research in social neuroscience, safety engineering and leadership to show why we can no longer afford to lead and manage safety as we did in the past. Participants will understand why working in environments characterized by fear of failure and retribution severely impairs the human brain’s ability for effective decision making; problem solving; communication; recalling information; creativity and discerning between right and wrong.
As an alternative, we propose a leadership model based on neuroscientific research that will help foster inter-personal relationships and create brain-friendly environments and safety cultures that will optimize individual and team performance, productivity and ultimately, safety. Specific focuses include the role of leaders in the formation of a safety culture; how brain-minded leadership can enhance motivation and employee engagement; the neuroscience of decision-making in dangerous environments; and the critical importance of mindful communication.
Expected Outcomes
This masterclass will help leaders to...
- understand the challenges of leading in the 21st Century;
- appreciate the futility of only relying on traditional approaches to safety;
- understand the principles of brain-based influence;
- understand the critical role of leaders in creating sustainable safety cultures; and
- improve your ability to collaborate and to facilitate collaboration.
High Reliability Organizing (HRO)
· DURATION: 2 Days face-to-face interaction · MAX ATTENDEES: 12
Events and surprises in the workplace are inevitable but the reason they often catch us off-guard is because we treat the early warning signs of things that “never happened before” as if they are familiar or normal. High Reliability Organizing (HRO) is the ability to apply preventive organizing where people are more attentive to early weak signals, are better able to manage unexpected events in real time and have the ability to learn collectively. In the simplest terms, high reliability is achieved when we take the necessary actions to keep surprises from becoming events. A reliable system is one that can spot an action going wrong, in stead of just responding to an action gone wrong.
In this 2-day masterclass specially tailored for executives, senior leaders and safety professionals in all industries, we integrate the insights from research in resilience engineering, behaviour psychology, human factors engineering and high reliability organizing to create a better understanding of the human-machine interface and inter-personal challenges faced by your workers everyday. Participants will come to understand that it is a misperception that high reliability is based on “some absolute, and static, standard of performance”, a label of excellence. HRO is not something an organization can “become”, and then move on to other things. In stead, it is produced by ongoing operations, processes, sequences of actions and dynamic management. Higher reliability is transient, it waxes and wanes and evolves.
The masterclass will share valuable insight from research done in six settings and organizations: wildland fires, air traffic control, space shuttles, aircraft carriers, emergency medical transport, and nuclear power generation. These settings are complex, they are under constant time pressure, they conduct risky operations, have different authority structures, have high tempo and emergency times and yet are nearly failure free. Participants
Expected Outcomes
This masterclass will help leaders to...
- understand the concept of high reliability organizing and how to apply it in their work settings;
- appreciate the futility of only relying on the traditional approach to safety management;
- understand the principles and conditions of high reliability organizing and how to measure it; and
- adjust their organisational processes to become more resilient and reliable.
Igniting Employee Engagement with the Brain in Mind
· DURATION: 1 Days face-to-face interaction · MAX ATTENDEES: 12
As the internet and other communication technology drives constant change in the local and global arena, organizations need their employees to be actively engaged and motivated in order to succeed. This means that the role of leaders have changed irrevocably from the old "command-and-control" autocrats to that of skilled facilitators who are able to motivate, collaborate and engage people without losing sight of the vision or end goal.
This masterclass helps established and emerging leaders understand the vital importance of employee engagement and motivation for success in any group or organization. An established model and results from recent studies are used to reveal the driving forces for motivation and engagement. Special attention is given to the importance of effective communication in the motivation process. As with all our programs this masterclass also incorporates
scientific insight into the workings of the human brain and participants are guided to understand how this could be applied to improve motivation and engagement.
Expected Outcomes
The masterclass will help leaders to...
- understand the critical need for employee engagement;
- understand the principles and driving forces of engagement and motivation;
- identify and manage differences in what drives individual people;
- improve their leadership communication skills;
- develop strategies to deal with demotivated and disengaged employees; and
- build a motivational culture and create the conditions for success and pride in the workplace.
Brain-Minded Diversity Management
· DURATION: 2 Days face-to-face interaction · MAX ATTENDEES: 12
In recent decades the world has become an inter-connected “global village” where diversity, variety and constant change have become the norm. In this new environment the role of leaders have changed from the old "command-and-control" autocrats to that of skilled facilitators who are able to motivate, collaborate and engage people for optimum results. To do so effectively, cross-cultural competency has become a key success factor.
This masterclass uses an established model to help participants understand culture and its influence in the workplace. It also provides participants with unique and revelational insight into the workings of the human brain when interacting in multicultural and other diverse environments. Participants are guided to recognize how this could be applied to improve their impact and effectiveness when working with individuals and groups from different backgrounds and orientations. The masterclass integrates academic input, experiential learning and practical discovery in a proven formula.
Expected Outcomes
The masterclass will help participants to...
- understand the difference between cultural stereotypes and tendencies;
- understand culture and its impact in the workplace;
- understand how our attitude towards ‘in-groups’ and ‘out-groups’ are formed in the brain;
- apply an appropriate strategy to deal with cultural differences; and
- improve their overall cultural competency and diversity management skills.